Refund & Cancellation Policy

How projects are billed

Projects are billed as an advance followed by milestone payments, as set out in the proposal or quote you accept. Each milestone is delivered for your review and acceptance.

Refunds

• Payments for milestones that have been delivered or accepted are not refundable.
• If you cancel a project before work on it has started, the unused advance is refunded, less any third-party costs already paid on your behalf (for example domains, licences, app store fees or cloud usage).
• If you cancel after work has started, the advance is first applied to the work completed up to the cancellation date; any unused balance is refunded pro rata.
• Third-party costs paid on your behalf are never refundable by us, as the provider does not refund them to us.

Approved refunds are paid to the original payment method or by bank transfer within 7–10 working days.

Signed contracts come first

Where you have signed a contract, statement of work or proposal with different payment or refund terms, that signed document applies instead of this page.

How to ask for a refund or cancel

Email ceo@w3appdevelopers.com or call +91 96985 48633 with your name, the payment reference and the reason. We reply within 3 working days.

Contact

• Email: ceo@w3appdevelopers.com
• Phone: +91 96985 48633, +91 90250 10144
• Post: W3AppDevelopers, a Training Trains Group company, 332, Mullamparappu, N.G. Palayam Post, Erode – 638115, Tamil Nadu, India